Our Policies

Shipping Policy

We aim to deliver all Collection63 orders as quickly and safely as possible.

Orders are typically processed within 1–3 business days after purchase.

Estimated delivery times may vary depending on location:

●Kigali: 1–2 business days

International orders: 5–10 business days

Once your order has been shipped, you will receive a confirmation message with delivery

details.

Please ensure that your shipping information is correct at checkout to avoid delays.

Non-Refundable Policy

All Collection63 sales are final and non-refundable.

Because our products are produced in limited quantities and often released as exclusive

drops, we are unable to offer refunds after an order has been completed.

However, if you receive an item that is damaged or incorrect, please contact us within 48

hours of delivery, and our team will review the issue and provide assistance where

possible.

For any order inquiries or support, please contact us at:

Email: collection63.shop@gmail.com